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COVID-19 Company Precautions

To Our Valued Customers,

Please read the following note carefully as it confirms that, as an essential business, All Seasons Chimney Inc, Hudson Valley, NY will remain open and functioning.

The COVID-19 Coronavirus situation in the United States of America has continued to evolve rapidly throughout the past several days. Many measures have been decreed to help hinder the spread of the virus and address public health concerns.

Governor Cuomo has issued an executive order mandating that 100% of the workforce must stay home, excluding essential businesses. effective as of March 22nd, 2020. The Order effectively limits activities outside the home to essential personal activities and work that provides essential business functions.

All Seasons Chimney Inc delivers products and services that are used to ensure safe and essential operation of heating and ventilating appliances critical to the safety and health of the general public. All Seasons Chimney Inc provides critical and necessary services that directly correlate and affect the general public health and safety.

As an essential business, our team is committed to keeping our business open to deliver these critical and essential services to protect and ensure the safety and health of our customers in a timely and reliable manner. Chimney and home safety are a very real concern and are essential to all residences and businesses. Chimney services are essential to public safety and we will stand with all of our customers in this difficult time.

We will make a commitment to stay open and service you as we always have while you directly make homes and businesses safer. All Seasons Chimney will continue scheduling new appointments as well as serving the appointments currently on our schedule.

  • There will be no handshakes, fistbumps, high fives, or contact of any kind during our appointments.
  • We will keep several feet away from our customers at all times.
  • We will wear gloves and masks at all times.
  • In addition, we will be using hand sanitizer before we arrive and when we leave the property.

All of these precautions will be company policy until further notice.

We recognize that these are unsettling times and whether you use All Seasons Chimney now or in the future, we want you to know that you and your home’s safety and wellbeing are our first priority.

We understand these are unprecedented and unsettling times. Our best wishes go out to those who have been affected by this virus and its impact, and truly appreciate all those throughout the world who are on the front lines working to combat the spread and tend to the needs of people in our local communities. Thank you for your business, partnership, and confidence as we weather this difficult and challenging time together.

All Seasons Chimney does not shy from the American people and will not let New Yorkers down. You can always trust that we will do everything in our power to make sure that chimney safety and home safety are adhered to.

Thank You,
Kevin Fox
President/Owner

 

The #1 Question to Ask When Hiring a Chimney Sweep for Annual Inspections

Are you in the market for a new chimney company to rely on for the long haul? Well, if you go online and search for a team to trust, you will more than likely come across a handful of companies that could get question marksthe job done right. They may all have good reviews, the appropriate credentials, and a lot of other appealing components, giving you some solid options to choose from.

Great! …now where do you go from there? After narrowing things down, it may be hard to know how to proceed forward, especially if all of the businesses you’ve researched have admirable qualities.

So, what’s the number one thing to keep in mind? Here’s the question we urge you to consider: Does the company’s actual customer service hold up to their third party reviews and online claims?

In other words, are they really who they say they are? One way to figure this out is by giving them a call to ask for further information about their services. This is where you can see who really stands out from the competition! Here are some things to keep in mind as you navigate this process.

Are They Knowledgeable?

When you call, is the team member you speak with knowledgeable and able to assist with your concerns or does it seem like they’re eager to get you off the phone? Also, do they bypass your questions and try to avoid them without giving you a solid answer? Or do they actually provide helpful and accurate information?

The way they approach the call typically reflects directly on the level of service you’ll receive throughout the entire job.

When you call on the team here at All Seasons Chimney, you’ll be in touch with someone knowledgeable and can readily answer your inquiries. That’s right – even our administrative team is trained in chimney knowledge and lingo!

And if they can’t answer a question, they won’t just shrug you off. They’ll get your information, so that one of our qualified technicians (often the owner of the company himself) can get back to you as soon as possible.

Are They Trustworthy?

One of the biggest things in building solid customer relationships is establishing trust. We want our customers to feel comfortable, especially since we’ll be entering their home and providing services that ensure a safer burning season. After all, if even one minor mishap or malfunction occurs, you could be left with smoke, flames, or dangerous fumes entering your home.

Because of this, you won’t find us cutting corners or trying to take shortcuts. We’ll put in the work necessary to get you where you need to be, adhering to CSIA standards every step of the way. We take our qualifications seriously, and we continue educating ourselves year after year so that you get the high-quality care you deserve.

Will They Find Your Need & Answer It?

It’s an unfortunate fact that some companies in this industry are out to make the quickest buck. This could mean encouraging you to invest in thousands of dollars worth of work that you don’t really need or even refusing to complete a simple, quick repair job unless other services are completed first.

We’re not about that. We will look for solutions to your problem, discuss your options with you, then move forward with a plan that works best for you. Whether that means installing a $100 chimney cap or completing a $10,000 restoration job, we’ve got your back no matter what.

We never try to pull the wool over our customers’ eyes, and we love to embrace opportunities to help you improve your chimney knowledge. Have a question? Just ask. We’re eager to make this process as easy and stress-free as possible.

Does the Customer Always Come First?

Now, just about any business you check out online will say the same thing – the customer is always right! …but do they live up to this claim? Well, at All Seasons Chimney, you can bet that we do. One place this is evident is in our customer reviews.

In today’s world, reading about others’ experiences with a company is easier than ever, and we urge you to take advantage of this. Good reviews say a lot about whether or not the customer really comes first, and how a company handles bad reviews says a lot about their customer service, too.

All in all, if you’re seeing consistently positive interactions, then you’ll likely have a good experience with that particular team.

Hire Us For You Inspection & Sweeping Today

With fall weather upon us and winter right around the corner, getting your fireplace and chimney in tip-top shape should be at the top of your to-do list. A crackling fire can set the perfect ambiance for any holiday gathering, but if smoke fills your living space or if damages make your system a threat, this holiday season could turn into a nightmare before you know it.

Hire us for your annual inspection today to avoid any disasters. You won’t find a team that treats their customers better!

Top Indicators Of Water Damage In Your Chimney

Worried that water damage is going to make your chimney run less efficiently this fall and winter? Water can take a toll on your brick and mortar in a hurry, and putting off necessary repairs will put your home and familyWhy You Should Waterproof Your Chimney Image - Poughkeepsie NY - All Seasons Chimney at significant risk, so if you have any concerns, it’s time to call on our team!

An in-depth inspection will reveal any problem areas that need addressing, and our experts know exactly what to do when it comes to both repairing water-related damages and preventing them from reoccurring down the line.

Fall weather and cool winds will be here before you know it, so get in touch with us now to get your appointment on the books. When you’re enjoying a cozy fire on that first brisk evening, you’ll be happy you reached out sooner, rather than later!

Things To Look Out For

So, what are some things that you, as a homeowner, could watch out for? Learn more below! And if you experience any questions, give us a call right away. We are always happy to offer guidance and help!

Visible Puddles Of Water Inside Of Your Fireplace: If you actually see water inside of your fireplace, there is obviously a problem within your system. You likely have a big leak or you could be missing mortar joints, a chimney cap, or something else. Whatever the problem is, getting a professional on the job as soon as possible is the right move to make. The longer you wait, the more damage you’ll end up with, so save yourself time, money, and stress by reaching out today.

Discoloration Inside & Outside Your Chimney: Whether you notice stains that black, brown, green, red, or white, discoloration throughout your structure is never a good thing. White stains are a sign of efflorescence, red stains indicate rust, green coloring could be a sign of mold or mildew, and black/brown stains usually mean soot or creosote is present and wreaking havoc. Regardless, getting an expert’s eye on the situation is a must.

Damaged Flashing, Caps, Or Other Chimney Parts: Is your chimney cap, flashing, chase cover, or any other parts showing signs of damage? Once these components start to fail, water will be able to get in very easily and any present issues will only worsen. Most of these parts provide inexpensive and easy ways to keep water and moisture out for the long haul, so be sure to ask our team about all we offer. You’ll be happy you did!

How Will Water Damage Affect My Structure?

So, you know what to look out for, but just how detrimental is water to your structure? Well, water is actually one of the biggest threats to your chimney, and it can cause significant amounts of damage that make operating your system dangerous to your household. Cracks and gaps that form as a result of excess moisture will allow flames, smoke, hazardous gases, and other harmful things to enter your home, meaning your risk of experiencing a house fire or gas leak will increase significantly.

How Can I Protect My Structure? Is Waterproofing The Best Option?

Your brickwork is as porous as a sponge, and it quickly soaks up moisture when not adequately protected. After a heavy rainfall, the water in your bricks will break things down and create cracks and holes that only get bigger as time goes on. Along with this, moisture will have easy access to your roofing materials and any surrounding woodwork, triggering rotting, rusting, stains, and a lot of other issues that call for time-consuming and expensive repair work.

Waterproofing is a great option for those with vulnerable structures, but it should only be completed once your system is completely fixed up and in good shape. If damages are still present, you’ll continue to face threats. Our waterproofing products are both durable and vapor permeable, so you’ll get the protection you deserve without having water trapped in your masonry for the long haul.

Also, because we’re no strangers to cold weather here in Poughkeepsie and its surrounding towns and neighborhoods, we also recommend investing in crown sealers and/or crown coats to prevent the freeze/thaw process from occurring. When the water inside of a structure freezes and expands, it can cause quite a bit of shifting, and as it thaws and freezes multiple times a season a large amount of damage can occur. When it comes to your chimney, this is definitely something to avoid!

Finally, be sure to ask us about our water repellents. There are numerous ways we can give you the protection you deserve, and our team is eager to help you out soon, especially since snow and ice will be here before we know it.

All in all, remember that, just like you need regular check-ups with your doctor, your chimney needs regular inspections, too! These acts help to prevent problems from occurring down the line and will save you a lot of hassle in the long run. Ready to book your appointment? Call now!